This Privacy Policy explains how Tailor's Touch Boutique processes personal data when you use the website, contact us, or request tailoring, alteration, remodelling, or upcycling services.
Depending on your location and the applicable law, you may have rights to access, correct, delete, restrict, object to certain processing, or receive a copy of your data. You may also have the right to withdraw consent where consent is used as the basis for processing. Some requests may be limited where we must retain information for legal, accounting, or operational reasons.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or activity concerned. We may ask for information needed to verify your identity and to understand the request. If a request is complex or repetitive, we may need additional time, and we will explain any lawful limitation that applies.
We keep personal data only for as long as needed to manage inquiries, consultations, quotes, project work, collection, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it or anonymise it where appropriate, subject to any retention period required by law or by a legitimate business need.
The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate communication channels.
For GDPR purposes, we act as a controller for personal data processed through the website and related service communications. Processing is based on the need to take steps at your request, perform a contract or pre-contractual measures, comply with legal obligations, or rely on legitimate interests where appropriate. We keep processing limited to what is necessary for tailoring, alteration, remodelling, upcycling, administration, and website operation.
Where GDPR applies, you may request access, rectification, erasure, restriction, portability, or objection, subject to legal limits and the nature of the processing. If processing is based on consent, you may withdraw consent for that activity without affecting prior lawful processing. You also have the right to raise concerns with the competent supervisory authority in your place of residence or work within the EEA, where applicable.
We use personal data to respond to inquiries, arrange appointments, assess garments and materials, prepare quotes, record design approvals, carry out remodelling or alteration work, manage collection and follow-up, process payments, maintain business records, operate and secure the website, and comply with legal obligations. We may also use limited data to improve service administration and understand how the website is used.
We may share personal data with trusted service providers that support website hosting, communications, record management, payment processing, or other operational tasks. These parties are expected to use the data only for the services they provide to us and to protect it appropriately. We do not authorise them to use the data for their own unrelated purposes.
We may disclose personal data where necessary to comply with law, respond to lawful requests, protect our rights or property, or address security, fraud, or misuse concerns. We may also share information in connection with recordkeeping, tax, accounting, or dispute resolution obligations.
We may collect identification and contact details, project details about garments or materials, appointment and fitting information, communication records, payment-related information, and technical data such as device and usage information. Where relevant to a redesign or alteration request, we may also process photographs or notes needed to assess construction, fabric condition, seam allowances, fit limitations, and the scope of work.
We receive data when you submit an inquiry, request an appointment, share garment details, approve a concept, or communicate with us by available contact methods. We also collect limited technical data automatically when the website is accessed, and we may generate internal records from consultations, assessments, quotes, approvals, and collection arrangements.
Essential cookies support basic site operation, security, and form functionality. Preference cookies may remember limited settings, and analytics cookies may help us understand how the site is used so we can maintain and improve it. Cookies may be session-based or persistent depending on their purpose.
You may block or delete cookies through your browser settings, although some site functions may not work as intended if essential cookies are disabled. Where the website provides a cookie notice or preference tool, you may use it to manage non-essential cookies. Browser controls remain available even if no separate preference tool is shown.
